Frequently Asked Questions

BEFORE YOU BUY

VisualCAM and RhinoCAM. We offer a variety of CAM solutions with these products, please visit our products page for more details. 
Information on different configurations (levels) can also be seen here.

Please visit our Demos page to get your demo copy.

FreeMILL, a sub-set of our commercial CNC software, is a free milling module for programming CNC mills & routers. Yes, completely free CAM software with no time limits, number of tries limit, number of saves limit or lines of code limit! It includes VisualCAD as well. It does not need to be licensed.
Yes. VisualCAD is included for free with VisualCAM and FreeMILL. RhinoCAM requires Rhinoceros CAD. RhinoCAM runs as a plugin for Rhinoceros CAD.

VisualCAD is included for free with VisualCAM
Rhinoceros CAD is required to be purchased. Discounted bundled pricing with RhinoCAM is available, please contact sales@mecsoft.com for details.

Yes, please contact sales@mecsoft.com for details.

Rhinoceros 6 or 7. Best to keep Rhinoceros CAD at the current released version.
  • CPU: 64 bit Intel® or AMD®, Recommend: multi-core
  • RAM: Minimum 4GB, Recommend: 8GB or higher  
  • Disk: 700 MB of free disk space  
  • OS: Microsoft Windows 8.1 , 10 or 11  
  • Graphics: Requires OpenGL, Recommend: OpenGL 2  

Please keep in mind that if you are working with large models these minimum requirements might not be sufficient for adequate performance.  You will have to upgrade either your computer’s memory (RAM) capacity and/or your computer’s main processor speed.

Please click on this link to see a list of supported post processors.
We constantly add new post processors to our products, if you do not find your machine on this list, please contact sales@mecsoft.com

Post processors found on the list are included for free with the product. We have over 300 post processors included with the product. Any new post processor development or customization will be charged depending on the work involved, our sales team can provide you with a quotation.
You can generate a sample output to test using our free product, FreeMILL. The same post processor will work with VisualCAM and RhinoCAM
Our maintenance customers receive free email support directly from our support team. Non-maintenance customers get very limited support, you can purchase some training hours to use for your support if needed.
Sales are direct from MecSoft Corporation in the United States and Canada Most international sales are via our resellers. You can see the list of our resellers here.

LICENSING

We offer node locked or Cloud licenses.
Yes. It can be accessed on any machine one at a time.
Yes, the license can be transferred from one machine to another.
For a node locked license – no. But an internet connection is required for activation and transferring licenses from one computer to another. For a Cloud license – yes.
A multi-user license can be used as a network locked license. The steps outlined in the Network Locked License Server Setup Guide
A Major release is done are once a year. If you are a current maintenance customer, these upgrades are free. If not, you can purchase the newly released version at the released price, please contact sales@mecsoft.com for pricing details. Minor releases, could be multiple during the year and are available for the latest released version at no cost.
We offer one-on-one online training programs, please contact sales@mecsoft.com for pricing details.

Yes, we have an extensive You-tube channel that offers training videos; our You-tube channel can be accessed from our website : https://www.youtube.com/user/MecSoftCorporation

Educational discounts are only offered to educational institutes, not for students or teachers.
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