- Customer Success
Key in your Customer ID or Email Address (that you used to register the product), the reCAPTCHA text and select the “Send Email” button. We will send your password to the email address registered with this account.If you have multiple Customer IDs associated with one email address, you cannot use the email address to get your password. Please contact MecSoft alternatively to get the password.
If you have forgotten your Customer ID, you can get it from the Registration dialog of your product. To invoke this dialog, first bring up your MecSoft product and select the Register item from the menu bar. Your Customer ID will be the first set of numbers before the - sign.